Privacy Policy

EventRegist Co., Ltd. ( hereinafterreferred to as the “Company”) is developing services for event creation, payment, and participant management, services to support event operation on people’s behalf, and business that is incidental to these services. In order to appropriately handle all personal information that is submitted for use in the Company’s business, the Company stipulates this privacy policy as behavior standards that all of the Company’s employees should comply with, and the Company will strive to ensure that it is thoroughly complied with.


  • 1. The Company shall comply with the laws, regulations, guidelines and other standards set by the government regarding the handling of personal information. To this end, we have established a personal information protection management system in accordance with the Japanese Industrial Standards "Personal information protection management system - Requirements" (JIS Q 15001), and we will operate it appropriately.
  • 2. The Company will acquire, use and provide personal information in an appropriate manner, taking into account the nature and scale of its business. This includes not handling personal information beyond the scope necessary to achieve the specified purpose of use and taking measures to do so.
  • 3. When outsourcing all or part of the handling of personal information, the Company shall exercise necessary and appropriate supervision over the consignee to ensure the safe management of the consignee's personal information.
  • 4. The Company will not provide personal information to a third party without the consent of the individual concerned or as required by law.
  • 5. The Company shall take measures to prevent the leakage, loss or damage of personal information and to rectify the situation.
  • 6. The Company will strive to respond appropriately and promptly to complaints and consultations regarding the handling of personal information. The Company will also accept requests for disclosure, etc. (notification of the purpose of use, disclosure, correction, addition or deletion, and cessation of use or provision) of retained personal data held by the Company. Please contact the following "Personal Information Complaints and Inquiries" for the procedures for disclosure, etc.
  • 7. The Company will continuously improve its personal information protection management system.

Date of formulation: October 21, 2011
Date of revision:October 1, 2019
EventRegist Co., Ltd.
Kosuke Hirayama, CEO


Desk for complaints and consultations concerning personal information

EventRegist Co., Ltd. complaint and consultation desk

Business hours: 10:00–18:00
* On Saturdays, Sundays, holidays, the end of the year through the New Year holiday, and during the Golden Week period, responses will be made on or after the following business day.

Handling of Personal Information

1. Purposes for using personal information

Member registration information To provide services, to contact you in connection with the provision of services, and to send you related emails
Inquiry information For replying to inquiries and contacts received by the Company
Careers For personnel recruiting activities conducted by the Company, including document screening, interviews, evaluations, and communications
Employee Information For proper employment management


(1) To compile statistical data for the purpose of improving the service and developing new services.

(2) To confirm, contact, send campaign contents or giveaways in connection with event planning, campaign applications or registration.

(3) Customizing the information, services, advertisements, etc. displayed on the screen to suit the user's tastes and preferences

(4) Other appropriate management of the Service

* When the purpose of use is individually specified or notified, the purpose of use shall be in accordance with the purpose of use.

* Member registration information includes email address, name, contact information, and other information required for event application set by the event organizer.

2. Provision of personal information

Ⅰ. We will not provide your personal information to a third party without your consent. However, the information may be provided in the following cases.


(1) When the necessary matters are clearly indicated or notified to the person and the consent of the person is obtained in advance

(2) When required by law

(3) If there is a possibility of threatening the life, body or property of the person or the public.

(4) When it is especially necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the person

(5) When cooperating with a national agency, local public body, or a person entrusted by such a body to carry out the operations prescribed by laws and regulations, and obtaining the consent of the person would interfere with the execution of such operations.

(6) When the business is taken over due to a merger or other reasons and the personal information is handled within the scope of the purpose of use before the succession

(7) When disclosing or providing event participants' personal information (information requested by the event organizer and entered by the event participant) to the event organizer

(8) In cases where the Company outsources all or part of its business to other companies and the information is disclosed or provided to the outsourced company

(9) Cases in which information, services, advertisements, etc. displayed on the screen of the Service are customized to suit the interests and preferences of users and are disclosed or provided to companies posting advertisements for the purpose of such customization.

(10) When disclosing or providing the Company's application to other companies


Ⅱ. Companies and organizations that disclose or provide personal information in accordance with items 7 through 10 of the preceding paragraph will be indicated on the Service. The personal information disclosed or provided to companies and organizations will be managed in accordance with the regulations on personal information management established by the company or organization concerned.

Ⅲ. When a User uses the Service, he/she is deemed to have consented to the disclosure or provision of information as described in Paragraph 1, Items 1 through 10 of this Article. However, depending on the laws and regulations (including overseas laws and regulations) However, if laws and regulations, etc. (including overseas laws and regulations, etc.) require your explicit consent for disclosure or provision of information, we will take measures to obtain your explicit consent.

3. Handling of personal information that is subject to disclosure

 Please contact the following "Personal Information Complaints and Consultation Desk" for matters of "notification of the purpose of use of personal information, disclosure, correction, addition or deletion of content, cessation of use, deletion, and cessation of provision to third parties (hereinafter referred to as "disclosure, etc."), and other "notification of matters related to personal information to be disclosed. We will respond without delay. Providing the information you provide is voluntary. However, if you do not provide us with accurate information, we may not be able to respond to your request.

4. Supervisor of personal information

Kenichi Kaeriyama, Representative Director of EventRegist Co., Ltd.

5. Desk for complaints and consultations concerning personal information

EventRegist Co., Ltd. complaint and consultation desk

Business hours: 10:00–18:00
* On Saturdays, Sundays, holidays, the end of the year through the New Year holiday, and during the Golden Week period, responses will be made on or after the following business day.

【Name of Authorized Personal Information Protection Organization and Application for Resolution of Complaints】
Name of authorized personal information protection organization
Japan Information Economic and Social Promotion Association
Complaints addressed to
 Accredited Personal Information Protection Organization Administrative Office
 Roppongi First Building, Roppongi 1 - chome, 9 - 9 Roppongi Minato-ku, Tokyo 106-0032

Use of Cookies

EventRegist uses cookie information to better serve you, analyze, gather statistical data and deliver relevant advertising to you. No personal information is included in the information collected in this process.

If you wish to disable this function, please opt out of it from the following company website.
If you change your browser, delete cookies, etc., you will need to re-set your opt-out or opt-in settings.


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Information Security Policy

EventRegist Co., Ltd. (hereinafter referred to as "the Company") is developing event creation, settlement, participant management services, event management support services, and other related businesses. In developing these businesses, we believe that it is necessary for all employees to recognize the importance of the information assets entrusted to us by our customers. In addition, due to various risks, it is essential to protect not only the personal information of our employees but also the information assets entrusted to us by our customers, and we believe that each and every one of our employees should always keep the maintenance and improvement of information security in mind as they go about their daily work in order to strengthen our credibility. In addition, we will strive to prevent accidents, incidents and inconveniences related to information protection.

1. We will establish an information security management system, lead by the ISMS administrator, to accurately understand the operational status of our information systems, take the necessary measures to improve information security from both technical and operational perspectives, maintain and continuously improve our ISMS (Information Security Management System).

2. Establish risk assessment criteria and risk assessment mechanisms and define a systematic approach to risk assessment based on these criteria.In particular, we focus on confidentiality for our customers' information assets and employees' personal information within the enterprise, integrity for our internally accumulated know-how, and availability for our information systems, and we conduct risk assessments that identify threats and vulnerabilities to our information assets and clarify security requirements.

3. The internal audit manager and internal auditors periodically audit each department of the company every year to determine the status of compliance with the information security policy, ISMS manuals and procedures, etc., and the status of implementation of the risk response plan and legal compliance.

4. We will educate and enlighten all business personnel on information security.

5. We will comply with and conform to the Personal Information Protection Law, the Unauthorized Computer Access Law, the Copyright Law, and other laws, regulations, standards, and other standards related to information security, and will comply with these laws, regulations, standards, and other standards.

6. The framework of our information security objectives is set out in the Security Objectives Management Sheet.

Date of formulation: October 1, 2018
Date of revision: October 1, 2019
EventRegist Co., Ltd.
Kosuke Hirayama, CEO